No experience required - leave all the tech-speak to us

The Duka service agreement is all you need to be safe online

Duka Service Agreement

No experience required - leave all the tech-speak to us

The Duka service agreement is all you need to be safe online

Duka Service Agreement

Stop spending your time on technical difficulties


At Duka we develop digital solutions with a focus on simplicity, providing easy and simple access to the digital world. There is always help available from our customer service, which extends far beyond merely solving technical problems. With a Duka product there is no need to worry about maintenance or daily IT annoyances. As a Duka user you will be independent and have the freedom to spend your time as you want.

Read more about Duka

Selection of products at Duka

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Laptops

They do not take up much space and are easy to bring with you.

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Desktop

All-in-One computer with a large touchscreen monitor that makes being online easy.

Customer Service
phone: 0330 223 2272


Opening hours:
Monday-thursday 09.00-15.30
Friday 09.00-15.00
Saturday-sunday closed

Customer Service
phone: 0330 223 2272


Opening hours:
Monday-thursday 09.00-15.30
Friday 09.00-15.00
Saturday-sunday closed

We keep our promises, and we do not stop until your issue is solved!

Our customer service is an integrated part of our product. This means that you have access to unlimited telephone support. Furthermore, the Duka applikation has a number of built-in help features. This ensures that you have access to assistance, no matter what the issue might be. We are here for your convenience and to ensure that your transition into the digital world is smooth and effortless.

 

There are no stupid questions here at Duka, so no matter what issue you are experiencing, we will help to solve it. We have a huge emphasis on customer support and our goal is to answer your call within three minutes. Call us at 0330 223 2272 if you have questions, complaints or compliments. You are also welcome to send us an e-mail at customerservice@dukapc.com. We try to answer your e-mail as fast as possible, usually the same day.

 

Duka’s customer service is in a league of its own. Our award winning customer service has helped a wealth of people into the digital age over the years. We speak to hundreds of customers every day and are very experienced in giving you exactly the help you need. With your permission, we even have the option of taking control of your computer to help you solve whatever problems you might experience.

 

4 weeks money back guarantee

If the product doesn’t meet your expectations, you have the option of returning your product within 4 weeks and we will return the full amount.

We look forward to seeing you

You are always welcome to visit one of our retailers for a demonstration of our products. Give us a call if you would like to learn more

We look forward to seeing you

You are always welcome to visit one of our retailers for a demonstration of our products. Give us a call if you would like to learn more

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